Kindly pick from our Ratecard any package that best suits your event, and fill out our "Contact/Inquiry" form with all the necessary information to request an invoice to make bookings. You can also Call or WhatsApp any of our contact numbers for assistance and clarity. Please do well to read our T&C before making any commitments, as it is deemed as your acceptance of our Contract. A questionnaire will be sent subsequently to be filled with accurate details of your big day. A photographer and (Creative Director; depending on the package) will be assigned to your event along with a curated pre-production meeting (via Zoom). Cheers! We certainly can't wait to be at your event.

Softcopies of pictures will be delivered within 14-21 working days. However we may share a few highlights with you as and when we make progress with the post production process via a Dropbox link (Files are most likely to be the retouched images that come with your package. Kindly note that express services can be requested and will come at an extra charge. Clients are adviced to pick up their final proofs at our office otherwise payment will be made for delivery services by client when doorstep delivery is requested.

We will arrive at your event 40 minutes to the time of a traditional wedding but for white wedding we will be there 70 minutes (1hr 10mins) before start of actual ceremony.

We will leave your event based on the number of hours we were booked and turnout of events on your day since we will have to ensure that your entire event is well documented regardless. As a result, the hours will start counting immediately the team gets to the agreed meeting place. You will be liable to all extra hourly charges if our time should exceed its limits based on the turnout of events and this is without any form of notice prior to the fact that you are fully aware of the hours you have subscribed and our reporting time to the event.

Yes and no, Images captured by Scarlet Studios do not automatically feature on our social media platforms. Scarlet Studios reserves the right to select images (at its discretion) to feature on its social media platforms. Images created for our clients under the copyright law are considered Shared Ownership. This means that both the client and the creators (Scarlet Studios) have equal rights to the images to share and reproduce them. Full Copyright to images can, however, be requested by a client at a charge. Once a client has Full Copyright, Scarlet Studios will have no right to share, reproduce or commercialise the images without the client's permission. Some Scarlet Studios packages include automatic features on our blogs and media platforms (see Platinum Packages).

These are usually images that come straight from our cameras without further manipulations or edited effects. These images accurately represent your day before any manipulations/editing takes effect.

Although all of our pictures/galleries will usually be edited before being presented to clients, Retouching means we move the focus of our editing from the general look of your photograph to the various elements within the picture. This only means that certain flaws noticed in the elements within the image, such as messed up hair, patchy makeup, rough skin, protruding stomach, and other wanted/unwanted parts, will further be corrected by eliminating or adding to the picture for an entirely glowing effect on images. Furthermore, other Photographic filters and colour grading can be added to the photograph when necessary to produce a unique and outstanding appearance. It’s almost like the perfect picture.

We do hope clients do not cancel their bookings before their special day, but if this happens, the booking fee of 50% of the package chosen will be non-refundable—request contracts for further information on this.